Fraud Warning

At Parallel & Co., your trust matters to us.

Unfortunately, online scams and impersonation attempts have become increasingly common. Fraudsters may create fake social media profiles, websites, email addresses, or messages that appear to come from our business in an attempt to collect personal information or request payment.

This page explains how to recognize official communication from Parallel & Co. and what to do if you encounter a suspicious message.

How We Communicate

Official communication from Parallel & Co. will only come through our verified channels:

  • Website: parallelandco.com

  • Email: jenny@parallelandco.com

  • Official social media accounts linked directly from our website

If you're ever unsure whether a message is legitimate, please contact us directly before responding.

We Will Never…

Parallel & Co. will never:

  • Ask you to purchase gift cards or cryptocurrency as payment.

  • Request passwords, banking login credentials, or verification codes.

  • Ask you to send payment through personal payment accounts unless previously agreed upon.

  • Pressure you into making an immediate payment with threats or urgency.

  • Contact you from unofficial email addresses claiming to represent our business.

  • Ask you to share sensitive personal information through social media direct messages.

Before You Send Payment

If you receive an unexpected invoice or payment request that appears to come from Parallel & Co.:

  • Verify the sender's email address carefully.

  • Contact us using the information listed on our website.

  • Do not rely solely on phone numbers or links included in suspicious emails.

  • When in doubt, confirm directly with us before making any payment.

Protect Yourself Online

To help protect yourself from online scams:

  • Double-check website URLs before entering personal information.

  • Be cautious of messages creating urgency or pressure.

  • Never share passwords or authentication codes.

  • Keep your devices and browsers updated.

  • Use strong, unique passwords and enable two-factor authentication whenever possible.

These are common recommendations from Canadian fraud prevention agencies.

Think You've Been Contacted by an Impersonator?

If you receive a suspicious message claiming to be from Parallel & Co.:

  1. Do not reply or click any links.

  2. Save screenshots of the communication if possible.

  3. Forward the details to jenny@parallelandco.com so we can investigate.

  4. If you've already shared financial or personal information, contact your financial institution immediately and report the incident to the appropriate authorities.

Our Commitment

Protecting your privacy and your trust is important to us. We continuously monitor for fraudulent activity involving our brand and take appropriate action when impersonation accounts or fraudulent communications are identified.

If you ever have questions about whether a message came from Parallel & Co., we'd much rather you ask than guess.

Contact us

Parallel & Co.

Email: jenny@parallelandco.com

Website: parallelandco.com